ASOC

Welcome to the Website of the

Auto-Sleeper Owners' club

 Recalls & Re-Work

There are basically three types of recalls:

  • Vehicle & Operator Service Agency (VOSA - mainly for safety/urgent matters

  • Chassis manufacturers for lesser important items

  • Auto Sleepers for re-work of conversion matters

Background information: -

  • Safety: VOSA are notified as well as owners by the chassis manufacturer, or if it is habitation/conversion by Auto Sleepers Quality Department.
  • Urgent: VOSA are not notified in the case of urgent re-calls but owners will be contacted direct by the chassis manufacturer or by Auto Sleepers
  • Routine: For routine re-calls owners are not usually notified direct. However the rectification is usually captured when the vehicle goes into an authorised dealer for routine servicing or any other reason.
  • Vehicle chassis help lines:
    Peugeot 0845 200 1234 Recall Helpline
    Ford 0845 841 1111 Customer Relationship Centre
    VW 0800 783 4909 Customer Care
    Mercedes 00800 9777777 International Customer Care  (alternative 0207 6609993

 

N.B. :-
  • Build number can be found in the glove compartment or on your Auto~Sleeper documentation.
  • The information below is only in support of the official notifications. E&OE

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 2nd February 2016

Peugeot Boxer Recall:

    The Driver & Vehicle Standards Agency  DVSA (previously VOSA), have published a Peugeot Boxer recall:

    DVSA Reference R/2016/004   - "Instrument display may turn off intermittently":

    Boxer lll  VIN numbers:   VF3***** 12730037  to  VF3****** 12904379

    Contact your Peugeot dealer for advice and further information.

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23rd Nov 2013:-

Peugeot Recall:        

            I am aware that there is a Peugeot ‘service issue’ recall with regard to the lowering and raising the spare wheel on some Boxer chassis.  This is not a safety issue and only involves some chassis. 

Owners will receive a letter from Peugeot advising them to contact their local Peugeot Dealer if their vehicle is affected.    Dealers will also receive an automatic alert if the vehicle gets booked in for a service or repair – it will appear on their screens as soon as they input the chassis or registration number.
 

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26th May 2011 :-

    Vehicle involved: Cotswold.

    Description: This is an 'internal A~S' recall concerning the rear lights on the Cotswold. It is possible that the rear fog light may have been fitted in the wrong location. It is not a safety related issue but just something that needs attention.

    Action: Contact your dealer.

    Build numbers concerned:

K-01573 FX10 AUG
K-01877 VU 11 EHN
K-01636 NK11 AEC
K-01621 CN10EWK
K-01769 HX60 KRG
K-01747 FX11EFC
K-01486 KX10 FGF
K-01812 HX60 HHM
K-01603 FX60BRF
K-01593 FX60BUF
K-01628 HY10 AFX
K-01830 HX 60 JDU
K-01590 HX 10 EZT
K-01595 WX60EVJ
K-01632 AU 60 AOE
K-01667 KA 60 RAN
K-01764 HX 60 HGC
K-01591 HX10 HDN
K-01737 B16 PSS
K-01498 PN10 LXR
K-01635 MX60 BY0
K-01487 WA 60 AVF
K-01494 CN 10 EWS
K-01493 FJ 10 THK
K-01640 FJ 10 TFU
K-01571 HY59 RKF
K-01588 HX59 DWC
K-01592 HX10 CWL
K-01572 HX59 BJZ
K-01589 HX10 FEP

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14th April 2010:-

    Vehicle involved: Nuevo; Nuevo TB; Nuevo ES; Nuevo EL; Nuevo Classic; Broadway EK; Broadway EL; Sigma EK; Sigma EL; Berkshire; Executive; Warwick; Warwick EL; Warwick DUO; Symbol; Symbol ES; Symbol ST & Zeta.

    Description: Rubber valves with a maximum design pressure of 70psi have been fitted to alloy wheels fitted with tyres that have a maximum rated pressure of 80psi.
The consequences of not changing the valves to a metal bolt-in type may result in failure of the rubber valve if a tyre pressure over 70psi is used.
This will result in very rapid pressure loss in the tyre.

    Action: Replace the rubber valve with a metal bolt in type.

    Build numbers concerned:
J2370; J2577; J2589; J2614; J2620; J2621; J2641; J2662; J2666; J2669; J2688; J2716; J2742; J2769; J2770; J2771; J2826; J2827; J2828; J2840; J2856; J2865; J2935; J2936; K1096; K1143; K1145; K1212; K1226; K1242; K1251; K1253; K1255; K1261; K1262; K1320; K1396; K1397; N1118; N1120; P2532; P2670; P2710; P2729; P3198; P3206; P3280; P3281; P3317; P3347; P3360; P3361; P3385; P3387; P3396; P3403; P3453; P3466; P3477; P3478; P3480; P3499; P3500; P3502; P3513; P3564; P3566; P3580; P3584; P3606; P3620; P3641; P3648; P3655; P3656; P3658; P3705; P3707 & P3852

    If in any doubt, or for further instructions, contact your dealer or the Auto-Sleeper Service Centre on 01386 - 853511

    VOSA reference: RSVP/ 2010/??? - yet to be advised

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    Vehicle involved: Nuevo & Zeta.

    Description: Tyre may puncture by contacting wheel arch.

The GRP body, specifically the wheel arch, has been manufactured to an incorrect profile and can, under certain circumstances, come into contact with the tyre and may puncture it.

    Action:
    Build numbers concerned:
J2748; J2447; J2527; J2511; J2395; J2396; J2302; J2806; J2869; J2503; J2507; J2630; J2516; J2647; J2445; J2725; J2429; J2397; J2848; J2410; J2418; J2303; J2382; J2438; J2441; J2703; J2845; J2773; J2826; J2846; J2452; J2418; J2851; J2745; J2512; J2590; J2529; J2591; J2649; J2669; J2946; J2948; J2295; J2747; J2412; J2414; J2504; J2535; J2537; J2538; J2539; J2700; J2719; J2413; J2592; J2600; J2425; J2711; J2587; J2624; J2657; J2653; J2945; J2658; J2599.

    If in any doubt contact your dealer or Mark Burdett A~S Service centre 01386 - 853511.

    VOSA reference: RSVP/2009/006

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    Vehicle involved: Lancashire; Nuevo & ES; Inca EK & ES; Vivanti 4; Palermo; Executive; SE & GLS; Sussex; Symbol & ES; Dorset; Talisman.

    Description: It has been identified that, certain versions of the FASP seat may inadvertently de-latch, which in the worst case could lead to loss of vehicle control and cause the seat belt to become ineffective in the event of an accident.

    Action:
    Build numbers concerned:
For the full list see at the bottom of this page.

If in any doubt contact your dealer or Mark Burdett A~S Service centre 01386 - 853511.

    VOSA reference: RSVP/2009/003

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    Vehicle involved: Amethyst.

    Description: Seat belt may fail.
Bolts of the wrong specification have been fitted to the forward facing bed box. In extreme circumstances it is possible that the seat belt mounting could detach from the chassis.

    Action:
    Build numbers concerned:
N1042; N1063; N1064; N1065; N1066; N1069; N1070; N1073; N1074; N1149; N1150; N1151; N1160 & N1186.

    If in any doubt contact your dealer or Mark Burdett A~S Service centre 01386 - 853511.

    VOSA reference: RSVP/2008/012

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    Vehicle involved: Symbol.

    Description: The refrigerator flue pipe extension has not been connected correctly to the upper grill vent, and exhaust fumes could make their way into the habitation area. (July 2008)

    Action:
    Build numbers concerned:
P3507; P3373; P3452; P3406 & P3410.

    If in any doubt contact your dealer or Mark Burdett A~S Service centre 01386 - 853511.

    VOSA reference: RSVP/2008/012

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    Vehicle involved: Duetto.

    Description: In extreme circumstances the seat latching system could fail to hold the seat in position. (April 2008)

    Action:
    Build numbers concerned:
552.

    For a full list of build numbers for the seat latching contact Auto~Sleepers - Mark Burdett 01386 - 853511.
If in any doubt contact your dealer.

    VOSA reference: RSVP/2008/001

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    Vehicle involved: Nuevo ES.

    Description: Weight Upgrade
    The rear axle bump rubbers have not been changed in order to uprate the chassis to 3500Kg and 2000Kg allowable rear axle load. (August 2007)

    Action:
    Build numbers concerned:
J2313; J2373; J2388; J2470; J2500; J2568; J2310; J2325; J2348 & J2430.

    If in any doubt contact your dealer.

    There is no VOSA reference. All the vehicles were either at Willersey or at the dealers.

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    Vehicle involved: Peugeot X250

    Description: Alloy Wheel Bolt
Auto~Sleepers have advised that there is a problem on some Peugeot X250s fitted with alloy but having a steel spare, with incorrect bolts. This recall will also issue the wheel brace for removing the alloy wheel bolts and allow the correct wheel bolt to be fitted to both steel and alloy. (August 2007)

    Action:
    Build numbers concerned:
P2690; P2702; P3360; P2748; P3280; J2666; P3347; J2616; P3317; P2670; P3403; P3387; J2614; P3499; P3466; P2752; P3396; J2716; P2710; P3198; P2679; P3500; J2621; P2729; P2623; P3385; K1096; P3433; J2662; P2587; J2742; J2688; J2577; K1145; J2770; P3480;P3361; J2589; P3453; P3477; J2771 & P3566.

    If in any doubt contact your dealer.

    VOSA reference: RSVP/2008/021

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    Vehicle involved: Peugeot X250

    Description: Scuttle drainage problem (Précis from ASOC Newsletter September 2007)
    I received report that the drainage on the X250 windscreen scuttle is too small to be effective and causes retention of rainwater. Peugeot were already aware of this problem and recent vans off the line are being modified during PDI.
If, however, you think your van is so affected then contact your authorised dealer who should contact Peugeot Technical Department who will advise on the corrective action required.

    Update dated August 2008 - Recall references:- B1AW10F1 & C2AW1EF1

    Action:
    Build numbers concerned:

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Recall reference R/2005/060:-

Reference:

R/2005/060

Make:

AUTO-SLEEPERS LTD

Models:

MIDAS, NUEVO & ES, SYMBOL AND ES, LANCASHIRE & ES, INCA EK, INCA EL, SUSSEX, DORSET AND PALERMO

Launch date:

10/05/2005

Numbers involved:

536

Build start date:

For Auto-Sleeper "build-numbers" contact Auto-Sleepers

Concern

REAR FIXING BOLTS FOR SWIVEL SEAT MAY FAIL

Description :

The rear fixing bolts for the FASP swivel seat can, in extreme circumstances, fail. If the bolts do fail the rear of the seat runners will no longer be attached to the floor pan. This concern was realised during industry wide testing.

Remedial action:

Recall the vehicles that are likely to be affected and replace the 20mm 10.9 tensile strength allen key head bolts with 20mm 12.9 tensile strength Unbrako bolts.

Recall reference R/2005/080:-

Reference : R/2005/080
Make : AUTO-SLEEPERS LTD
Model : INCA EK, INCA EL, POLLENSA, RAVENNA, PALERMO, VIVANTI AND RIENZI
Launch Date : 3/17/2005
Numbers Involved : 63
Build Start Date: For Auto-Sleeper "build-numbers" contact Auto-Sleepers
Concern : MAINS WIRING SYSTEM INSULATION PROBLEM
Description : Within the mains input socket the wiring insulation may have been cut back too far leaving bare wire exposed.
Remedial Action : Recalled vehicles will have the mains input socket box removed during which time the wiring connections will be remade ensuring that no bare wire is visible.

Recall reference R/2005/081:-

Reference :
Make: AUTO-SLEEPERS LTD
Model : NUEVO AND ES
Launch Date : 08/03/2005
Numbers Involved : 133
Build Start Date : For Auto-Sleeper "build-numbers" contact Auto-Sleepers
Concern : SPINFLO COOKER EARTH WIRING ISSUE
Description : The earth wire could be incorrectly positioned in a connector block which could result in the Spinflo cooker not having a permanent earth connection. If certain other conditions were also met the cooker could give an electrical shock.
Remedial Action : Recall the vehicles that are likely to be affected and check the wiring behind the cooker with the wiring instructions. Where necessary refit the earth wire in the correct position.

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Chassis manufacturers safety recalls:-

    Full details of all vehicle chassis safety recalls (including Auto-Sleepers) can be found on the Vehicle and Operator Service Agency website:- www.vosa.gov.uk/vosa/apps/recalls/searches/search.asp

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Additional information: -

  • Safety: VOSA are notified as well as owners by the chassis manufacturer, or if it is habitation/conversion by Auto Sleepers Quality Department.
  • Urgent: VOSA are not notified in the case of urgent re-calls but owners will be contacted direct by the chassis manufacturer or by Auto Sleepers
  • Routine: For routine re-calls owners are not usually notified direct. However the rectification is usually captured when the vehicle goes into an authorised dealer for routine servicing or any other reason.
  • Vehicle chassis recall help lines:
    Peugeot 0845 200 1234 Recall Helpline
    Ford 0845 841 1111 Customer Relationship Centre
    VW 0800 783 4909 Customer Care

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VOSA reference: RSVP/2009/003

Build numbers:-

J1169 J1598 J1647 J1691 J1745 J1783 J1827 J1867 J1903 J1942 K421 K521 P1758 P1952 P2089
J1207 J1601 J1648 J1692 J1747 J1784 J1828 J1868 J1905 J1944 K430 K522 P1779 P1983 P2103
J1495 J1603 J1649 J1693 J1748 J1786 J1830 J1869 J1906 J1945 K437 K523 P1784 P1985 P2117
J1530 J1604 J1650 J1695 J1749 J1787 J1831 J1871 J1908 J1946 K440 K527 P1793 P1986 P2127
J1563 J1605 J1652 J1698 J1751 J1791 J1832 J1872 J1909 J1948 K441 N465 P1822 P1990 P2133
J1566 J1606 J1653 J1700 J1752 J1792 J1833 J1873 J1910 J1950 K450 N690 P1841 P1991 P2140
J1568 J1608 J1654 J1701 J1754 J1796 J1834 J1875 J1912 J1951 K451 N737 P1843 P2003 P2143
J1569 J1612 J1655 J1702 J1755 J1799 J1836 J1876 J1914 K303 K452 N804 P1848 P2004 P2147
J1571 J1613 J1662 J1704 J1756 J1800 J1838 J1877 J1915 K304 K453 N858 P1855 P2007 P2154
J1572 J1617 J1663 J1711 J1757 J1802 J1840 J1878 J1918 K305 K454 N860 P1859 P2017 P2157
J1574 J1620 J1665 J1712 J1759 J1804 J1841 J1879 J1919 K306 K456 P1534 P1861 P2019 P2160
J1576 J1621 J1666 J1713 J1762 J1806 J1843 J1880 J1920 K320 K457 P1553 P1870 P2025 P2162
J1577 J1624 J1669 J1718 J1767 J1807 J1844 J1883 J1921 K325 K459 P1581 P1886 P2035 P2164
J1578 J1625 J1670 J1724 J1768 J1808 J1845 J1884 J1922 K327 K464 P1591 P1889 P2042 P2166
J1581 J1627 J1672 J1725 J1769 J1809 J1846 J1885 J1925 K370 K473 P1622 P1891 P2045 P2168
J1582 J1631 J1673 J1726 J1770 J1810 J1847 J1886 J1927 K371 K475 P1642 P1893 P2046 P2180
J1583 J1632 J1674 J1730 J1771 J1812 J1849 J1887 J1930 K374 K478 P1651 P1906 P2048 P2182
J1589 J1636 J1676 J1731 J1773 J1815 J1850 J1890 J1932 K380 K485 P1664 P1918 P2050
J1590 J1638 J1678 J1733 J1774 J1817 J1851 J1891 J1933 K381 K486 P1667 P1920 P2053
J1591 J1640 J1679 J1734 J1775 J1818 J1852 J1892 J1934 K386 K487 P1679 P1924 P2058
J1592 J1641 J1680 J1735 J1776 J1819 J1857 J1895 J1935 K394 K495 P1707 P1926 P2062
J1593 J1642 J1687 J1736 J1777 J1820 J1860 J1896 J1936 K398 K499 P1709 P1930 P2075
J1595 J1643 J1688 J1738 J1779 J1822 J1862 J1897 J1938 K411 K500 P1720 P1944 P2083
J1596 J1645 J1689 J1742 J1780 J1824 J1865 J1898 J1940 K417 K501 P1733 P1947 P2084
J1597 J1646 J1690 J1743 J1781 J1825 J1866 J1901 J1941 K419 K502 P1742 P1950 P2805